In general, articles are accepted for credit or exchange if returned in saleable condition within your store’s designated timeframe, to the original country of purchase only. If you have any questions regarding returns or exchanges, please contact the store nearest you.
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Frequently Asked Questions
This is the right place to solve any doubts about your gifts
How is my order packaged?
How can I make returns or exchanges?
In general, articles are accepted for credit or exchange if returned in saleable condition within your store’s designated timeframe, to the original country of purchase only. If you have any questions regarding returns or exchanges, please contact the store nearest you.
Do you offer a warranty on the products I purchase from geniustock?
In general, articles are accepted for credit or exchange if returned in saleable condition within your store’s designated timeframe, to the original country of purchase only. If you have any questions regarding returns or exchanges, please contact the store nearest you.
Can I return an item that was given to me as a gift?
In general, articles are accepted for credit or exchange if returned in saleable condition within your store’s designated timeframe, to the original country of purchase only. If you have any questions regarding returns or exchanges, please contact the store nearest you.
Will the buyer of my returned gift know that it was returned?
In general, articles are accepted for credit or exchange if returned in saleable condition within your store’s designated timeframe, to the original country of purchase only. If you have any questions regarding returns or exchanges, please contact the store nearest you.
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